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Return Sale Item

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How to return an item by post

How to return an item by post

To return an item by post, follow the returns procedure on your packing slip or download the Product Returns Form and fill it in.

Category
Returns & Exchanges
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-3SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2freturns-and-exchanges%2freturning-an-item-by-post&lgsku=How%20to%20return%20an%20item%20by%20post&rk=1&uid=124944922&sid=2&ts=custom&champclick=1&SLIPid=1542712494457&rsc=5fj9f0TL5Lxboz0j&method=mm1&isort=score&view=list
Summer Sale Terms

Summer Sale Terms

…shown may vary slightly from actual colours and should be used as a guide only. Styles, colours and sizes may vary from store to store. Not all items are available in all stores or to buy online. Excludes clearance. While stocks last. All prices are GST inclusive. In the event that any product…

Category
Catalogues
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-3SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=https%3a%2f%2fwww.kathmandu.com.au%2fcatalogues%2fsummer-sale-terms&lgsku=Summer%20Sale%20Terms&rk=2&uid=124944922&sid=2&ts=custom&champclick=1&SLIPid=1542712494457&rsc=BUnYc859QqCo1Y3b&method=mm1&isort=score&view=list
Winter Sale 2018 Terms & Conditions

Winter Sale 2018 Terms & Conditions

To the best of our knowledge all information contained in the 2018 winter sale catalogue is correct at time of publishing. While we have made every effort to ensure accuracy, product dimensions and specifications are approximate and may change over the course of a season. Colours shown may vary…

Category
Catalogues
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-3SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=https%3a%2f%2fwww.kathmandu.com.au%2fcatalogues%2fsale-disclaimer&lgsku=Winter%20Sale%202018%20Terms%20%26%20Conditions&rk=3&uid=124944922&sid=2&ts=custom&champclick=1&SLIPid=1542712494457&rsc=umfEG7uBOhjE87zo&method=mm1&isort=score&view=list
International returns

International returns

On international orders, we offer a refund for damaged, faulty or incorrect items received, or

Category
Returns & Exchanges
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-3SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2freturns-and-exchanges%2finternational-returns&lgsku=International%20returns&rk=4&uid=124944922&sid=2&ts=custom&champclick=1&SLIPid=1542712494457&rsc=Ig-oCynzQuOF84G1&method=mm1&isort=score&view=list
Returns within Australia

Returns within Australia

You can return items purchased online if they arrive damaged, incorrect (not as described) or you have changed your mind.

Category
Returns & Exchanges
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-3SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2freturns-and-exchanges%2freturns-within-australia&lgsku=Returns%20within%20Australia&rk=5&uid=124944922&sid=2&ts=custom&champclick=1&SLIPid=1542712494457&rsc=hkLZSYgdW7Zgn7fJ&method=mm1&isort=score&view=list
Change of mind? No worries.

Change of mind? No worries.

If you change your mind about a purchase, you can return the item.

Category
Returns & Exchanges
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-3SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2freturns-and-exchanges%2fchange-of-mind&lgsku=Change%20of%20mind%3f%20No%20worries.&rk=6&uid=124944922&sid=2&ts=custom&champclick=1&SLIPid=1542712494457&rsc=Sq0UtcWMb8Td4S1s&method=mm1&isort=score&view=list
Recovery Tag - ReturnMe

Recovery Tag - ReturnMe

…lost items back to you. More than 80% of items protected by ReturnMe™ are returned to owners within 24 hours. Here’s how it work. You activate your tag online using the unique identification number. When someone finds your item, the tag’s message “return for reward”…

URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-3SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=http%3a%2f%2fwww.kathmandu.com.au%2frecovery-tag-returnme.html&lgsku=61763%2f&rk=7&uid=124944922&sid=2&ts=custom&champclick=1&SLIPid=1542712494457&rsc=o4-siYbrh7zLKu1V&method=mm1&isort=score&view=list
$14.98
Member's Price $11.98
Recovery Tags - ReturnMe

Recovery Tags - ReturnMe

…lots items back to you. More than 80% of items protected by ReturnMe™ are returned to owners within 24 hours. Here’s how it work. You activate your tag online using the unique identification number. When someone finds your item, the tag’s message “return for reward”…

URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-3SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=http%3a%2f%2fwww.kathmandu.com.au%2frecovery-tags-returnme.html&lgsku=61764%2f&rk=8&uid=124944922&sid=2&ts=custom&champclick=1&SLIPid=1542712494457&rsc=mGNHo3DxuOcN1jEi&method=mm1&isort=score&view=list
$39.98
Member's Price $31.98
Product repairs

Product repairs

…or repaired and will be returned to you. We will also contact you if your gear cannot be repaired or will incur any fees. The typical turnaround time for repairs is 10 days, but may take longer during periods of high volume. For more information on returning your item, see Returns & Exchanges.

Category
Product Information
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-3SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2fproduct-information%2fproduct-repairs&lgsku=Product%20repairs&rk=9&uid=124944922&sid=2&ts=custom&champclick=1&SLIPid=1542712494457&rsc=W0hINiGbzzkI%3aMzq&method=mm1&isort=score&view=list
OBOZ Madison Women's Insulated Bdry

OBOZ Madison Women's Insulated Bdry

Whether you re simply accepting the inevitability of winter or feverishly celebrating its return, the Madison Women's Insulated Bdry outdoor lifestyle boot will help the season feel a lot cosier. Featuring a 200g Thinsulate , BFit Thermal Footbed, and winter-specific rubber outsoles to get you…

URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-3SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=http%3a%2f%2fwww.kathmandu.com.au%2foboz-madison-insulated-bdry-wo.html&lgsku=38044%2f&rk=10&uid=124944922&sid=2&ts=custom&champclick=1&SLIPid=1542712494457&rsc=Z8NRD2DKIAjB3tao&method=mm1&isort=score&view=list
$319.98
Member's Price $287.98
Vipan Women's Hiking Shirt

Vipan Women's Hiking Shirt

…your outdoor adventures. The fabric is lightweight, wrinkle-resistant and quick-drying, with UPF 50 sun protection and moisture management for added comfort. The Vipan has a sun visor for back neck protection, mesh back yoke lining with ventilation and two hidden zipped hem pockets for small items.

URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-3SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=http%3a%2f%2fwww.kathmandu.com.au%2fvipan-women-s-short-sleeve-shirt-v3.html&lgsku=14424%2f&rk=11&uid=124944922&sid=2&ts=custom&champclick=1&SLIPid=1542712494457&rsc=RFbeRKvCLcwCIwqb&method=mm1&isort=score&view=list
$45.00
Shipping within Australia

Shipping within Australia

…holiday or during busy sale periods link to a public holidays list may take up to an additional five days to be delivered. For information on the delivery of you order, see our Order handling and tracking section. Shipping restrictions within Australia Some items, due to international legislation,…

Category
Ordering & Shipping
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-3SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2fordering-and-shipping%2fshipping-within-australia&lgsku=Shipping%20within%20Australia&rk=12&uid=124944922&sid=2&ts=custom&champclick=1&SLIPid=1542712494457&rsc=mJvtXtrAX6vdhiTC&method=mm1&isort=score&view=list
Everest Basecamp Competition

Everest Basecamp Competition

…What do I need to do to enter? During the Competition Period, you must buy any full-priced pair of Keen branded footwear (excluding clearance items) (Qualifying Purchase) from a Store and provide your Kathmandu Summit Club membership details at the time of purchase. 1 entry into the competition…

Category
Terms & Conditions
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-3SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=https%3a%2f%2fwww.kathmandu.com.au%2fterms-and-conditions%2feverest-basecamp-competition&lgsku=Everest%20Basecamp%20Competition&rk=13&uid=124944922&sid=2&ts=custom&champclick=1&SLIPid=1542712494457&rsc=tCp9vRXnhSnYroSq&method=mm1&isort=score&view=list
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