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Return Sale Item

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How to return an item by post

How to return an item by post

To return an item by post, follow the returns procedure on your packing slip or download the Product Returns Form and fill it in.

Category
Returns & Exchanges
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2freturns-and-exchanges%2freturning-an-item-by-post&lgsku=How%20to%20return%20an%20item%20by%20post&rk=1&uid=725015805&sid=2&ts=custom&champclick=1&SLIPid=1534572501038&rsc=vMxlSdUrURPODmbq&method=mm1&isort=score&view=list
Winter Sale 2018 Terms & Conditions

Winter Sale 2018 Terms & Conditions

To the best of our knowledge all information contained in the 2018 winter sale catalogue is correct at time of publishing. While we have made every effort to ensure accuracy, product dimensions and specifications are approximate and may change over the course of a season. Colours shown may vary…

Category
Catalogues
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=https%3a%2f%2fwww.kathmandu.com.au%2fcatalogues%2fsale-disclaimer&lgsku=Winter%20Sale%202018%20Terms%20%26%20Conditions&rk=2&uid=725015805&sid=2&ts=custom&champclick=1&SLIPid=1534572501038&rsc=KVoCx%3aQ-1MMripcW&method=mm1&isort=score&view=list
International returns

International returns

On international orders, we offer a refund for damaged, faulty or incorrect items received, or

Category
Returns & Exchanges
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2freturns-and-exchanges%2finternational-returns&lgsku=International%20returns&rk=3&uid=725015805&sid=2&ts=custom&champclick=1&SLIPid=1534572501038&rsc=7iOZ32T8T3VqW1pg&method=mm1&isort=score&view=list
Returns within Australia

Returns within Australia

You can return items purchased online if they arrive damaged, incorrect (not as described) or you have changed your mind.

Category
Returns & Exchanges
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2freturns-and-exchanges%2freturns-within-australia&lgsku=Returns%20within%20Australia&rk=4&uid=725015805&sid=2&ts=custom&champclick=1&SLIPid=1534572501038&rsc=y8bJdsT4cdVt-h0K&method=mm1&isort=score&view=list
Change of mind? No worries.

Change of mind? No worries.

If you change your mind about a purchase, you can return the item.

Category
Returns & Exchanges
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2freturns-and-exchanges%2fchange-of-mind&lgsku=Change%20of%20mind%3f%20No%20worries.&rk=5&uid=725015805&sid=2&ts=custom&champclick=1&SLIPid=1534572501038&rsc=3V4kKk1BZYZxOsZq&method=mm1&isort=score&view=list
Recovery Tag - ReturnMe

Recovery Tag - ReturnMe

…lost items back to you. More than 80% of items protected by ReturnMe™ are returned to owners within 24 hours. Here’s how it work. You activate your tag online using the unique identification number. When someone finds your item, the tag’s message “return for reward”…

URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=http%3a%2f%2fwww.kathmandu.com.au%2frecovery-tag-returnme.html&lgsku=61763%2f&rk=6&uid=725015805&sid=2&ts=custom&champclick=1&SLIPid=1534572501038&rsc=Jc66cGN3cskiiqGt&method=mm1&isort=score&view=list
$14.98
Member's Price $11.98
Recovery Tags - ReturnMe

Recovery Tags - ReturnMe

…lots items back to you. More than 80% of items protected by ReturnMe™ are returned to owners within 24 hours. Here’s how it work. You activate your tag online using the unique identification number. When someone finds your item, the tag’s message “return for reward”…

URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=http%3a%2f%2fwww.kathmandu.com.au%2frecovery-tags-returnme.html&lgsku=61764%2f&rk=7&uid=725015805&sid=2&ts=custom&champclick=1&SLIPid=1534572501038&rsc=LY4%3aiDCdld6maX0x&method=mm1&isort=score&view=list
$39.98
Member's Price $31.98
Product repairs

Product repairs

…or repaired and will be returned to you. We will also contact you if your gear cannot be repaired or will incur any fees. The typical turnaround time for repairs is 10 days, but may take longer during periods of high volume. For more information on returning your item, see Returns & Exchanges.

Category
Product Information
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2fproduct-information%2fproduct-repairs&lgsku=Product%20repairs&rk=8&uid=725015805&sid=2&ts=custom&champclick=1&SLIPid=1534572501038&rsc=%3aR4OZ8LD%3aFJL5WGU&method=mm1&isort=score&view=list
Merino Unisex Beanie

Merino Unisex Beanie

Designed for warmth and comfort, the Merino Unisex Beanie is your must-carry item when the temperature drops. A natural fibre, merino wool cleverly balances your body temperature no matter what the conditions it s your light and packable close-fitting beanie.

URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=http%3a%2f%2fwww.kathmandu.com.au%2fmerino-beanie-unisex.html&lgsku=12155%2f&rk=9&uid=725015805&sid=2&ts=custom&champclick=1&SLIPid=1534572501038&rsc=jrMo6aEBmt7Ql2oe&method=mm1&isort=score&view=list
$25.00 - $49.98
Headtube

Headtube

There are so many ways to use a Kathmandu Headtube! Whether you use it to keep your neck warm or your head protected from the sun, it's an essential item to pack into your adventure kit.

URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=http%3a%2f%2fwww.kathmandu.com.au%2fheadtube-v2.html&lgsku=12383%2f&rk=10&uid=725015805&sid=2&ts=custom&champclick=1&SLIPid=1534572501038&rsc=F0QS6B3jWil9u6kc&method=mm1&isort=score&view=list
$29.98
Member's Price $23.98
Small Packing Cell Classic Tube

Small Packing Cell Classic Tube

Fit it in and find it fast with the Small Classic Packing Cell Tube because good packing isn t an art, it s a science. This tube-shaped packing cell is perfect for sorting the small stuff like your socks and undies, or accessories and cables. Part of our pack&GO travel solution.

URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=http%3a%2f%2fwww.kathmandu.com.au%2fpacking-cell-classic-tube-s.html&lgsku=40806%2f&rk=11&uid=725015805&sid=2&ts=custom&champclick=1&SLIPid=1534572501038&rsc=w00W4HX0NWB0V3gQ&method=mm1&isort=score&view=list
$19.98
Member's Price $15.98
Large Packing Cell Classic Tube

Large Packing Cell Classic Tube

Fit it in and find it fast with the Large Classic Packing Cell Tube because good packing isn t an art, it s a science. This tube-shaped packing cell is perfect for sorting the small stuff like your socks and undies, or accessories and cables. Part of our pack&GO travel solution.

URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=http%3a%2f%2fwww.kathmandu.com.au%2fpacking-cell-classic-tube-l.html&lgsku=40807%2f&rk=12&uid=725015805&sid=2&ts=custom&champclick=1&SLIPid=1534572501038&rsc=uipy9dqNnK2tyiBJ&method=mm1&isort=score&view=list
$10.00 - $24.98
quickDRY Men's Brief v2

quickDRY Men's Brief v2

quickDRY® men's brief. Lightweight, breathable and quick drying. The perfect easy-care solution for when you're on your travels and adventures or for everyday wear.

URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=http%3a%2f%2fwww.kathmandu.com.au%2fquickdry-men-s-brief-v2.html&lgsku=13176%2f&rk=13&uid=725015805&sid=2&ts=custom&champclick=1&SLIPid=1534572501038&rsc=HtF8BR6AEbGHtZWI&method=mm1&isort=score&view=list
$39.98
Member's Price $31.98
Shipping within Australia

Shipping within Australia

…holiday or during busy sale periods link to a public holidays list may take up to an additional five days to be delivered. For information on the delivery of you order, see our Order handling and tracking section. Shipping restrictions within Australia Some items, due to international legislation,…

Category
Ordering & Shipping
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2fordering-and-shipping%2fshipping-within-australia&lgsku=Shipping%20within%20Australia&rk=14&uid=725015805&sid=2&ts=custom&champclick=1&SLIPid=1534572501038&rsc=lcGStXBTQRU9WF6S&method=mm1&isort=score&view=list
Everest Basecamp Competition

Everest Basecamp Competition

…What do I need to do to enter? During the Competition Period, you must buy any full-priced pair of Keen branded footwear (excluding clearance items) (Qualifying Purchase) from a Store and provide your Kathmandu Summit Club membership details at the time of purchase. 1 entry into the competition…

Category
Terms & Conditions
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=https%3a%2f%2fwww.kathmandu.com.au%2fterms-and-conditions%2feverest-basecamp-competition&lgsku=Everest%20Basecamp%20Competition&rk=15&uid=725015805&sid=2&ts=custom&champclick=1&SLIPid=1534572501038&rsc=Ko939RQnm7qBPa6w&method=mm1&isort=score&view=list
Split Level 100L Wheeled Luggage Trolley v2

Split Level 100L Wheeled Luggage Trolley v2

Packing for the family, in a last minute panic – or both? The durable 100L Split Level Trolley v2 is your ideal bag. It’s light, large and opens in half like a suitcase for accessible packing. Other features include a durable trolley system, zip locking docks and six external grab…

URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=http%3a%2f%2fwww.kathmandu.com.au%2fsplit-level-100l-wheeled-luggage-trolley-v2.html&lgsku=40744%2f&rk=16&uid=725015805&sid=2&ts=custom&champclick=1&SLIPid=1534572501038&rsc=T4KbG0Lw9kJVw1t2&method=mm1&isort=score&view=list
$449.98
Member's Price $359.98
XT Alopex Men's RECCO GORE-TEX® Jacket v4

XT Alopex Men's RECCO GORE-TEX® Jacket v4

Our XT Series Alopex GORE-TEX® PRO Jacket v4 is a waterproof, lightweight jacket for the serious athlete, whether you re back-country skiing or trying an alpine ascent. It s constructed with rugged, durably waterproof and windproof GORE-TEX® PRO fabric, keeping the weather out while staying out of…

URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=http%3a%2f%2fwww.kathmandu.com.au%2fxt-alopex-mens-gore-tex-jacket.html&lgsku=14508%2f&rk=17&uid=725015805&sid=2&ts=custom&champclick=1&SLIPid=1534572501038&rsc=n7ddpPuMJ7UQOjsp&method=mm1&isort=score&view=list
$899.98
Member's Price $719.98
OBOZ Madison Women's Insulated Bdry

OBOZ Madison Women's Insulated Bdry

Whether you re simply accepting the inevitability of winter or feverishly celebrating its return, the Madison Women's Insulated Bdry outdoor lifestyle boot will help the season feel a lot cosier. Featuring a 200g Thinsulate , BFit Thermal Footbed, and winter-specific rubber outsoles to get you…

URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=http%3a%2f%2fwww.kathmandu.com.au%2foboz-madison-insulated-bdry-wo.html&lgsku=38044%2f&rk=18&uid=725015805&sid=2&ts=custom&champclick=1&SLIPid=1534572501038&rsc=ghSHnPcGZpv-hDpY&method=mm1&isort=score&view=list
$319.98
Member's Price $287.98
Vipan Women's Hiking Shirt

Vipan Women's Hiking Shirt

…your outdoor adventures. The fabric is lightweight, wrinkle-resistant and quick-drying, with UPF 50 sun protection and moisture management for added comfort. The Vipan has a sun visor for back neck protection, mesh back yoke lining with ventilation and two hidden zipped hem pockets for small items.

URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Return%20Sale%20Item&url=http%3a%2f%2fwww.kathmandu.com.au%2fvipan-women-s-short-sleeve-shirt-v3.html&lgsku=14424%2f&rk=19&uid=725015805&sid=2&ts=custom&champclick=1&SLIPid=1534572501038&rsc=T6JI8Wc94pIjAJjo&method=mm1&isort=score&view=list
$30.00 - $45.00
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