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Product care & repair

Product care & repair

Making products that are built to last is part of our design ethos. Helping you care for these products is part of our responsibility, too. When things go wrong, we repair products under warranty and charge a fair price for repairs due to normal wear and tear. In 2016 we repaired more than 2600…

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Responsible Materials
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http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Product&url=https%3a%2f%2fwww.kathmandu.com.au%2fcorporate-responsibility%2fresponsible-materials%2fproduct-care-and-repair&lgsku=Product%20care%20%26%20repair&rk=1&uid=868391289&sid=2&ts=custom&champclick=1&SLIPid=1540186839705&rsc=YPklgqScCiHJSZRo&method=and&isort=score&view=list
Retreat 50 mm Double Camping Mat

Retreat 50 mm Double Camping Mat

Comfort is king with our Double Self-Inflating Mat. It s designed for all-year-round campsite and car camping, with 50mm of thickness, a soft brushed polyester surface and a corrugated texture designed for anti-slip comfort. Its larger size is ideal for couples, or spacious for single campers.

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http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Product&url=http%3a%2f%2fwww.kathmandu.com.au%2fretreat-double-self-inflating-mat-50mm.html&lgsku=51250%2f&rk=2&uid=868391289&sid=2&ts=custom&champclick=1&SLIPid=1540186839705&rsc=lksPzBE0VkqoS9bM&method=and&isort=score&view=list
Now: $179.99
Product Information

Product Information

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Help Centre
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http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Product&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2fproduct-information&lgsku=Product%20Information&rk=3&uid=868391289&sid=2&ts=custom&champclick=1&SLIPid=1540186839705&rsc=mnLqncYaXCAYXFZt&method=and&isort=score&view=list
Product availability

Product availability

You can check a product's availability online.

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Product Information
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http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Product&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2fproduct-information%2fproduct-availability&lgsku=Product%20availability&rk=4&uid=868391289&sid=2&ts=custom&champclick=1&SLIPid=1540186839705&rsc=08lQEHfI29cGDi-M&method=and&isort=score&view=list
Product repairs

Product repairs

To ensure you get the most out of your Kathmandu gear, we offer repairs on many of our products. If you have concerns about your Kathmandu gear or need repairs to be done, please return it to your nearest Kathmandu store or contact us. If your item needs to be repaired, our team of experts will…

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Product Information
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http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Product&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2fproduct-information%2fproduct-repairs&lgsku=Product%20repairs&rk=5&uid=868391289&sid=2&ts=custom&champclick=1&SLIPid=1540186839705&rsc=LDd4ObJvG087avof&method=and&isort=score&view=list
Product recalls

Product recalls

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Help Centre
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Product Care Instructions

Product Care Instructions

Please read and follow these instructions to extend the life of your gear. The following articles will also help you get the most out of your Kathmandu products:

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Help Centre
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http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Product&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2fproduct-care-instructions&lgsku=Product%20Care%20Instructions&rk=7&uid=868391289&sid=2&ts=custom&champclick=1&SLIPid=1540186839705&rsc=Fiy7mZ%3apY8rq08Cb&method=and&isort=score&view=list
Skippet Pack Product Recall

Skippet Pack Product Recall

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Product recalls
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http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Product&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2fproduct-recalls%2fskippet-pack-product-recall&lgsku=Skippet%20Pack%20Product%20Recall&rk=8&uid=868391289&sid=2&ts=custom&champclick=1&SLIPid=1540186839705&rsc=MMw2%3aTnBL4dOIJEj&method=and&isort=score&view=list
Aluminium Canteen Product Recall

Aluminium Canteen Product Recall

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Product recalls
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http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Product&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2fproduct-recalls%2faluminium-canteen-product-recall&lgsku=Aluminium%20Canteen%20Product%20Recall&rk=9&uid=868391289&sid=2&ts=custom&champclick=1&SLIPid=1540186839705&rsc=pigT3fj3o9U0w6-X&method=and&isort=score&view=list
Cloudburst Jacket Product Recall

Cloudburst Jacket Product Recall

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Product recalls
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http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Product&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2fproduct-recalls%2fcloudburst-jacket-product-recall&lgsku=Cloudburst%20Jacket%20Product%20Recall&rk=10&uid=868391289&sid=2&ts=custom&champclick=1&SLIPid=1540186839705&rsc=Y2WiF3jFw-G1eZx8&method=and&isort=score&view=list
Treated Mosquito Net Product Recall

Treated Mosquito Net Product Recall

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Product recalls
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http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Product&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2fproduct-recalls%2ftreated-mosquito-net-product-recall&lgsku=Treated%20Mosquito%20Net%20Product%20Recall&rk=11&uid=868391289&sid=2&ts=custom&champclick=1&SLIPid=1540186839705&rsc=9nYwW7UpeQfv-SnB&method=and&isort=score&view=list
Adios Baby Carrier Product Recall

Adios Baby Carrier Product Recall

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Product recalls
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http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Product&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2fproduct-recalls%2fadios-baby-carrier-product-recall&lgsku=Adios%20Baby%20Carrier%20Product%20Recall&rk=12&uid=868391289&sid=2&ts=custom&champclick=1&SLIPid=1540186839705&rsc=KUN-Y1yCv2Lv-V2N&method=and&isort=score&view=list
Sip N Snack Bottle Product Recall

Sip N Snack Bottle Product Recall

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Product recalls
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http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Product&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2fproduct-recalls%2fsip-n-snack-bottle-product-recall&lgsku=Sip%20N%20Snack%20Bottle%20Product%20Recall&rk=13&uid=868391289&sid=2&ts=custom&champclick=1&SLIPid=1540186839705&rsc=XAsiK68yiZn5wCsK&method=and&isort=score&view=list
Products with Purpose

Products with Purpose

Our Products with Purpose initiative allows you to make significant contributions to environmental and social causes when you purchase certain products. Goal Zero Crush Lights for Himalayan Communities In 2014, we initiated a project with the Australian Himalayan Foundation (AHF) to give back to the…

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Our Partnerships
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http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Product&url=https%3a%2f%2fwww.kathmandu.com.au%2fcorporate-responsibility%2fcommunity-partnerships%2four-partnerships%2fproducts-with-purpose&lgsku=Products%20with%20Purpose&rk=14&uid=868391289&sid=2&ts=custom&champclick=1&SLIPid=1540186839705&rsc=oTRn-HCcrpZroXT1&method=and&isort=score&view=list
Designing the Quest Range

Designing the Quest Range

Product designer Blake Richardson talks about ah-ha moment of designing the Quest Tent.

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Summer 2016: Go Light
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http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Product&url=https%3a%2f%2fwww.kathmandu.com.au%2fbe-inspired%2fsummit-magazine%2fsummer-2016-go-light%2fdesigning-the-quest-tent&lgsku=Designing%20the%20Quest%20Range&rk=15&uid=868391289&sid=2&ts=custom&champclick=1&SLIPid=1540186839705&rsc=PjyNvI6aXcVEuOaX&method=and&isort=score&view=list
How to Pack Light for Winter

How to Pack Light for Winter

Packing everything but the kitchen sink? Learn how to pack like a pro with Product Expert Daan Dijkstra.

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Winter 2017: Gear That's Evolved
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http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Product&url=https%3a%2f%2fwww.kathmandu.com.au%2fbe-inspired%2fsummit-magazine%2fwinter-2017-gear-thats-evolved%2fhow-to-pack-light-for-a-winter-climate&lgsku=How%20to%20Pack%20Light%20for%20Winter&rk=16&uid=868391289&sid=2&ts=custom&champclick=1&SLIPid=1540186839705&rsc=aj61FOwndiARLcSH&method=and&isort=score&view=list
Responsible Materials

Responsible Materials

About 85% of the impact of a product comes from the material. We look closely at each material’s impact on climate change, water use, pollution, and resource depletion.

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Corporate Responsibility
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http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Product&url=https%3a%2f%2fwww.kathmandu.com.au%2fcorporate-responsibility%2fresponsible-materials&lgsku=Responsible%20Materials&rk=17&uid=868391289&sid=2&ts=custom&champclick=1&SLIPid=1540186839705&rsc=IYf6LD5RqTcog05N&method=and&isort=score&view=list
How to return an item by post

How to return an item by post

To return an item by post, follow the returns procedure on your packing slip or download the Product Returns Form and fill it in.

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Returns & Exchanges
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http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Product&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2freturns-and-exchanges%2freturning-an-item-by-post&lgsku=How%20to%20return%20an%20item%20by%20post&rk=18&uid=868391289&sid=2&ts=custom&champclick=1&SLIPid=1540186839705&rsc=bJiEy7jITM9yKAu5&method=and&isort=score&view=list
Returns & exchanges policy

Returns & exchanges policy

Any rights you have under this policy in relation to your Kathmandu product are additional to any rights you may have under consumer laws.

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Returns & Exchanges
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http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Product&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2freturns-and-exchanges%2freturns-and-exchanges-policy&lgsku=Returns%20%26%20exchanges%20policy&rk=19&uid=868391289&sid=2&ts=custom&champclick=1&SLIPid=1540186839705&rsc=eF808MrADuB-BYWX&method=and&isort=score&view=list
Be Inspired

Be Inspired

We believe travel and adventure is the ultimate life experience. With product engineering and expert advice, we aim to give you the confidence to discover the world.

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http://gear.kathmandu.com.au/search?p=R&srid=S1-1SYDP&lbc=kathmanduau&w=Product&url=https%3a%2f%2fwww.kathmandu.com.au%2fbe-inspired&lgsku=Be%20Inspired&rk=20&uid=868391289&sid=2&ts=custom&champclick=1&SLIPid=1540186839705&rsc=onVXA1gvjDiVQwhD&method=and&isort=score&view=list
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