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Ordering & Shipping

Ordering & Shipping

You can shop for Kathmandu products online, over the phone, or by visiting one of our retail stores. You can also order online and collect from stores. See below for more ordering & shipping information.

Category
Help Centre
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-2SYDP&lbc=kathmanduau&w=Order&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2fordering-and-shipping&lgsku=Ordering%20%26%20Shipping&rk=1&uid=841298678&sid=2&ts=custom&champclick=1&SLIPid=1540084129721&rsc=U-V9ts9VUM63ajc0&method=and&isort=score&view=list
Order handling & tracking

Order handling & tracking

You can check on your order’s status through your account in ‘My Orders’.

Category
Ordering & Shipping
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-2SYDP&lbc=kathmanduau&w=Order&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2fordering-and-shipping%2forder-handling-and-tracking&lgsku=Order%20handling%20%26%20tracking&rk=2&uid=841298678&sid=2&ts=custom&champclick=1&SLIPid=1540084129721&rsc=6d6k9brNITgVe0xi&method=and&isort=score&view=list
Phone orders

Phone orders

You can place phone orders with Kathmandu by calling our Customer Service team on 0800 001 234

Category
Ordering & Shipping
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-2SYDP&lbc=kathmanduau&w=Order&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2fordering-and-shipping%2fphone-orders&lgsku=Phone%20orders&rk=3&uid=841298678&sid=2&ts=custom&champclick=1&SLIPid=1540084129721&rsc=M0ASOt%3aDebaukiSB&method=and&isort=score&view=list
Shipping within Australia

Shipping within Australia

order. Please bring photographic ID and proof of purchase (e.g. order confirmation email) when you come to collect your order. Someone else can collect the order on your behalf – just nominate them when filling out the delivery recipient fields on the order form. If you’ve already placed your order

Category
Ordering & Shipping
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-2SYDP&lbc=kathmanduau&w=Order&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2fordering-and-shipping%2fshipping-within-australia&lgsku=Shipping%20within%20Australia&rk=4&uid=841298678&sid=2&ts=custom&champclick=1&SLIPid=1540084129721&rsc=MJvBPxijSiWVLtGa&method=and&isort=score&view=list
Dry Bag v2 - Large

Dry Bag v2 - Large

The Dry Bag is a durable, water-resistant storage bag. Ideal for camping and activities that involve transporting gear around water and in damp, humid conditions.

URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-2SYDP&lbc=kathmanduau&w=Order&url=http%3a%2f%2fwww.kathmandu.com.au%2fdry-bag-v2large.html&lgsku=40593%2f&rk=5&uid=841298678&sid=2&ts=custom&champclick=1&SLIPid=1540084129721&rsc=E3v8-30Nv4FR1j-H&method=and&isort=score&view=list
Now: $47.99
Teva Tirra Women's Sandals

Teva Tirra Women's Sandals

The Women's Teva Tirra was designed specifically for the female foot in order to provide unmatched comfort and performance in the water. With its unmistakably feminine strap configuration and multiple adjustment options for a secure fit, the Teva Tirra can tackle any obstacle with ladylike grace.

URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-2SYDP&lbc=kathmanduau&w=Order&url=http%3a%2f%2fwww.kathmandu.com.au%2fteva-tirra-women.html&lgsku=30388%2f&rk=6&uid=841298678&sid=2&ts=custom&champclick=1&SLIPid=1540084129721&rsc=PLzgCTcSrIPO7W8w&method=and&isort=score&view=list
$90.00 - $149.98
Public holidays

Public holidays

We do not ship orders from our Distribution Centre on the following holidays...

Category
Ordering & Shipping
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-2SYDP&lbc=kathmanduau&w=Order&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2fordering-and-shipping%2fpublic-holidays&lgsku=Public%20holidays&rk=7&uid=841298678&sid=2&ts=custom&champclick=1&SLIPid=1540084129721&rsc=6xAM6GUdwm5soDW8&method=and&isort=score&view=list
Size Guides

Size Guides

Our size guides help you choose the correct size, whether you're ordering clothing or shoes. It's also worth checking our How to measure guide so you can accurately measure for the right fit.

Category
Help Centre
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-2SYDP&lbc=kathmanduau&w=Order&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2fsize-guides&lgsku=Size%20Guides&rk=8&uid=841298678&sid=2&ts=custom&champclick=1&SLIPid=1540084129721&rsc=HUMx-sPGc6BRdu-S&method=and&isort=score&view=list
Hidden Retreat Competition - Terms and Conditions

Hidden Retreat Competition - Terms and Conditions

…12th February 2018 and 24th February 2018 and collect and decipher the series of clues posted by the Promoter throughout the Promotion Period in order to work out the location of the VENUE; and b. register to enter the Promotion by clicking/selecting “Going” on the Hidden Retreat Facebook Event…

Category
Terms & Conditions
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-2SYDP&lbc=kathmanduau&w=Order&url=https%3a%2f%2fwww.kathmandu.com.au%2fterms-and-conditions%2fhidden-retreat-competition-terms-and-conditions&lgsku=Hidden%20Retreat%20Competition%20-%20Terms%20and%20Conditions&rk=9&uid=841298678&sid=2&ts=custom&champclick=1&SLIPid=1540084129721&rsc=XqGMm%3aygx5nBwdhI&method=and&isort=score&view=list
Everest Basecamp Competition

Everest Basecamp Competition

…from the entries received during the Competition Period will win the prize. The Promoter may draw additional reserve entries and record them in order, in case the winning entry/entrant is deemed invalid, or a prize is unclaimed (Reserve Entrants). What can I win? There is 1 prize available. The…

Category
Terms & Conditions
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-2SYDP&lbc=kathmanduau&w=Order&url=https%3a%2f%2fwww.kathmandu.com.au%2fterms-and-conditions%2feverest-basecamp-competition&lgsku=Everest%20Basecamp%20Competition&rk=10&uid=841298678&sid=2&ts=custom&champclick=1&SLIPid=1540084129721&rsc=oNbUP9K4pwSflMKN&method=and&isort=score&view=list
How to pack smart & travel light

How to pack smart & travel light

…need it; do you really need two of said item? Could you get by without it? Try to make your list as short as possible by numbering the items in order of importance and then crossing out the clothes and travel gear that doesn’t rank as ‘essential’. Use a small backpack or carry-on travel trolley.…

Category
Tips & How-to's
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-2SYDP&lbc=kathmanduau&w=Order&url=https%3a%2f%2fwww.kathmandu.com.au%2fbe-inspired%2ftips-and-how-tos%2fhow-to-pack-smart-and-travel-light&lgsku=How%20to%20pack%20smart%20%26%20travel%20light&rk=11&uid=841298678&sid=2&ts=custom&champclick=1&SLIPid=1540084129721&rsc=9jekjzQ05M5%3apz%3aD&method=and&isort=score&view=list
Beginner's guide to yoga

Beginner's guide to yoga

…yoga essentials for beginners as they help you achieve correct poses while you're working on your flexibility. 6. Don’t eat a big meal beforehand In order for your body to bend, twist and turn freely, your stomach can’t be digesting something heavy. Similarly, try not to drink too much water during…

Category
Tips & How-to's
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-2SYDP&lbc=kathmanduau&w=Order&url=https%3a%2f%2fwww.kathmandu.com.au%2fbe-inspired%2ftips-and-how-tos%2fbeginners-guide-to-yoga&lgsku=Beginner%27s%20guide%20to%20yoga&rk=12&uid=841298678&sid=2&ts=custom&champclick=1&SLIPid=1540084129721&rsc=wWYl7UcJsJjgfce0&method=and&isort=score&view=list
Privacy Policy

Privacy Policy

…about your account, including contact details, address details and, to the extent that you make orders while logged in or by reference to your Summit Club membership, the status of your orders. Any personal information that you submit to us using our website or in an email will only be used…

URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-2SYDP&lbc=kathmanduau&w=Order&url=https%3a%2f%2fwww.kathmandu.com.au%2fprivacy-policy&lgsku=Privacy%20Policy&rk=13&uid=841298678&sid=2&ts=custom&champclick=1&SLIPid=1540084129721&rsc=svwgs-2f-9XAik8w&method=and&isort=score&view=list
How to plan the perfect picnic

How to plan the perfect picnic

…than lettuce, though celery and carrot sticks are sturdy if you’d like something raw). For easy access, pack food in your cooler in the reverse order you’ll serve it so that the first meal is at the top. If you plan to take raw meat to barbeque, pack it at the bottom of the cooler to reduce the…

Category
Tips & How-to's
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-2SYDP&lbc=kathmanduau&w=Order&url=https%3a%2f%2fwww.kathmandu.com.au%2fbe-inspired%2ftips-and-how-tos%2fhow-to-plan-the-perfect-picnic&lgsku=How%20to%20plan%20the%20perfect%20picnic&rk=14&uid=841298678&sid=2&ts=custom&champclick=1&SLIPid=1540084129721&rsc=zUakbvE%3aM0n5pCpM&method=and&isort=score&view=list
Step Into Spring Facebook Promotion - Terms & Conditions

Step Into Spring Facebook Promotion - Terms & Conditions

…to require the entrant to produce (within the requested time) appropriate identification to the Promoter’s satisfaction at its sole discretion in order to confirm the entrant’s identity or eligibility to enter and claim the Prize (including proof of residency status, age and employment), and any…

Category
Terms & Conditions
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-2SYDP&lbc=kathmanduau&w=Order&url=https%3a%2f%2fwww.kathmandu.com.au%2fterms-and-conditions%2fstep-into-spring-facebooktwitter-promotion&lgsku=Step%20Into%20Spring%20Facebook%20Promotion%20-%20Terms%20%26%20Conditions&rk=15&uid=841298678&sid=2&ts=custom&champclick=1&SLIPid=1540084129721&rsc=336YaoQpp5qy%3au1e&method=and&isort=score&view=list
International returns

International returns

On international orders, we offer a refund for damaged, faulty or incorrect items received, or

Category
Returns & Exchanges
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-2SYDP&lbc=kathmanduau&w=Order&url=https%3a%2f%2fwww.kathmandu.com.au%2fhelp-centre%2freturns-and-exchanges%2finternational-returns&lgsku=International%20returns&rk=16&uid=841298678&sid=2&ts=custom&champclick=1&SLIPid=1540084129721&rsc=4x8MvPvpmXoJrjXJ&method=and&isort=score&view=list
New Zealand's best camping sites

New Zealand's best camping sites

…wild landscape is begging to be explored. So, rally the troops, roll out your sleeping bag and unzip the tent, because here (in no particular order) are six of New Zealand’s best camping spots for under-the-stars fun and outdoor adventure. 1. Whakapapa Holiday Park, Tongariro National Park (North…

Category
Destinations & Adventures
URL
http://gear.kathmandu.com.au/search?p=R&srid=S1-2SYDP&lbc=kathmanduau&w=Order&url=https%3a%2f%2fwww.kathmandu.com.au%2fbe-inspired%2fdestinations-and-adventures%2fnew-zealands-best-camping-sites&lgsku=New%20Zealand%27s%20best%20camping%20sites&rk=17&uid=841298678&sid=2&ts=custom&champclick=1&SLIPid=1540084129721&rsc=2PPTAZa8LzxQhFZC&method=and&isort=score&view=list
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